Answering Service
Calls answered the way contractors need them answered.
A contractor answering service has one real job on any given call: telling an emergency from an estimate request before it ever reaches your phone.
What it handles
What a contractor answering service actually handles.
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A call comes in while your crew is on a roof or under a sink. It is answered, the job details are captured, and the estimate request reaches you as a text instead of a voicemail you hear at 7pm.
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A customer with no power at 10pm calls. The line separates the genuine emergency from the quote request and escalates only the first — so you are woken for work worth waking for.
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A scheduling call asks to move tomorrow morning. It captures the job, the address, and the window rather than leaving your dispatch to guess.
FAQ
The questions people actually ask.
Can it tell an emergency from a routine call?
It separates them on rules you define — your definition of an emergency, not a generic one — and escalates accordingly.
Will it quote prices?
No. It captures what the job is so you can quote it. Nobody should be quoting trade work off a phone script.
Does it work outside business hours?
That is when most of the value is. After-hours and weekend calls are where trades lose the most work.
Hear it before you buy it.
Listen to real sample calls, or see every vertical we cover.
Hear a sample call All answering services